It depends on the type of subscription. In many cases, you can start with a free plan for up to 3 devices or contract directly through invoicing, without requiring a credit card. For self-service plans, a credit card may be requested at the time of upgrading your subscription.

Currently, no. The free plan is being offered as a promotional option with no expiration date for up to 3 devices. This condition may change in the future, and new registrations may be subject to different rules, including limitations on time, features, or number of monitored devices. However, free plans created prior to any such changes will remain free under the conditions valid at the time of activation. If you wish to expand your usage, you can upgrade to a paid plan without losing your existing configuration.

Yes. The platform is designed to support remote, hybrid, and on-site teams. The agents operate on compatible devices regardless of the user’s location, as long as the device is active and connected.

Billing is typically subscription-based, with monthly or annual recurrence depending on the selected plan. Pricing may vary based on the number of devices, users, enabled modules, and the subscription period — the longer the commitment, the lower the cost.

Pricing is based on monitored devices and varies according to the subscription period and selected plan.

For plans contracted through the website, once canceled, billing is stopped and access remains available until the first billing day of the next cycle. After cancellation, data remains stored for an additional 20 days. Once this period ends, the system automatically schedules the removal of remote agents and deletes all associated database records. At the end of this 20-day period, no company data remains stored on our servers.

Yes. You can upgrade as your operation grows. If needed, you may also downgrade your plan. Downgrades will remove access to features not included in the new plan and may remove older devices if the allowed number of devices is reduced.

Yes, the minimum is 3 devices. For larger operations, customized commercial conditions may be negotiated.

Yes, subject to the terms of the active contract. For monthly plans, cancellation typically takes effect in the next billing cycle. For annual plans, specific renewal and termination conditions may apply.

Yes. In addition to offering a hands-on trial, we provide 3 licenses with no expiration for lifetime use (this promotion may end at any time). Depending on your needs, you may also request a guided demonstration.